Eric: “What do you want to see tonight?” I asked my wife.
Laurie: “Let’s go see the new James Bond film. I heard it was great.”
Eric: “Where did you hear that,” I said, “Who did you talk to that saw it.”
Laurie: “No one,” said she. “I just heard it. Probably an ad or something.”
Advertising creates word of mouth. Repetition builds Reputation.
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